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Searching for recordings A-8

Appendix A: Using the Wave Archived Recording Browser

Wave ViewPoint User Guide

Use to search based on wildcard characters that

represent one or more characters.

Use a question mark (?) to represent a single

alphanumeric character. For example, to

search for recordings of calls from the 617 area

code and 555 exchange, add the criteria,

“Number Like 617555????”.

Use an asterisk (*) to represent one or more

alphanumeric characters. For example, to

search for recordings of calls from anyone with

a first name of Nancy, add the criteria “From

Like Nancy”.

You can combine wildcard characters in a

single search criteria. For example, to search

for recordings from calls from an area code

that begins with 8 and has the 555 exchange,

add the criteria “Number Like “8??555*”.

Note that if you want to search for the actual

character * or ?, use the Equals or Does not

equal condition.

Contains

Use to search based on a portion of a field. For

example, to search for recordings of calls

where 555 appears anywhere in the number,

add the criteria “Number Contains 555”.

Value Field contents for which to search. Note that when searching

on the contents of a time-based fields (Call Duration, Hold

Time, and so forth), the value is always entered in minutes.

Tab Field Description

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Vertical Wave Phone Guida Utente Pagina 122